Ikara echelon site dashboard

Performance
& Compliance
in one platform.

Your home of experience and compliance management in one clever platform.

Get Started

Discover
the Ikara
Advantage

Request a Demo →

Measure performance

and remove digital friction
with third party providers.

Drive improvement

and service levels across
your digital ecology.

Communicate root-cause

and identify accountability
to protect customer experience.

Correlate alerts to standards

and policies to drive compliance
of suppliers to resolve issues swiftly.

Provide transparency

into operational and
system applications.

Rank supplier compliance

and adherence to standards
to empower composability.

We understand performance and user experience.

See how we can help you understand and quickly resolve service and experience-impacting problems. Simplify the complexity of managing communication and infrastructure environments.

The cleverest dashboard around.

Customisable dashboard for instant access to the performance and metrics you require.

Instantly view system health and performance.

Visual metrics behind your user experience.

View your service provider performance.

Simple daily or weekly visuals.

Ikara echelon site dashboard
Ikara echelon site dashboard
Ikara echelon site dashboard
Ikara echelon site dashboard

The cleverest dashboard around.

Customisable dashboard for instant access to the performance and metrics you require.

Instantly view system health and performance.

Visual metrics behind your user experience.

View your service provider performance.

Simple daily or weekly visuals.

Ikara echelon site dashboard
Ikara echelon site dashboard
Ikara echelon site dashboard
Ikara echelon site dashboard

Business Objectives

Contract Performance

Data Incidents

Event Metrics

Focus your business objectives.

Set up specific objectives for your business.

Turn digital experiences into measurable KPI’s.

Measure objectives against your contracts.

Unique reporting of objective outcomes.

Get real time performance feedback.

Creating full transparency of service providers.

Measure outcomes of contract performance.

Monitor performance and deviations from agreed baselines.

Real-time updates from each service provider.

Empower your technical teams.

Quickly get to the root causes of system incidents.

Reduce costs of incident investigations and downtime.

Ingest data from any tool using Rest API’s.

Identify end-user issues at the source.

Monitor and report on key metrics.

Filter data quickly for user experience.

Compare and view available standards.

Generates poor performance metric reports.

Unique reporting of all your data.

Build strong relationships with technology partners.

Load your technology providers and lock in the agreed KPI’s and baselines.

Any deviation from these agreed KPI’s of partners will trigger alerts across the system.
Provides the most timely and relevant data to assure you of optimal performance at all times.
Resolve user performance and experience issues faster with automated alerting.

Metric Based Reporting

KPI Objective Reporting

Instant reporting on performance degradation.

Powerful reporting tools allowing key technical personnel to be instantly informed the moment systems are heading toward degraded performance.

Alerts are instantly initiated via a RACI (Responsible, Accountable, Consulted, and Informed) model.

KPI Reporting to prevent disruptions in service and customer experience.

Ikara’s KPIs serve as quantifiable measures of Ikara’s performance over time for a specific objective.

They provide cross-functional teams with milestone targets that protect service and customer experience and allow executives to gain immediate insights into governance risks across the company in real-time.

Location Mapping

Application Mapping

Visualise your Service Assurance and Service Governance data.

Ikara’s Service Assurance platform allows you to create location-based maps of your services, so your team can instantly see where an incident is occurring and how big the problem is.

Ikara’s Geolocation visualisation gives you standardised maps of service quality and compliance, or custom maps that show where you need to improve.

Visualise your full service assurance and compliance technology stack.

Ikara detects service level assurance and compliance components on any application, cloud or infrastructure, providing visibility into all levels from the business process to the underlying infrastructure. All thresholds are visually displayed and breaches can be notified automatically or manually.

Ikara visualises how your full service assurance and compliance environment is designed and managed.

Explore what Ikara can do for you.

See how we can help you understand and quickly resolve service and experience-impacting problems. Simplify the complexity of managing communication and infrastructure environments.