by Ikara | Mar 9, 2022 | Platform
Increase Efficiency & Reduce Costs – Drive Simplification Save money and time by establishing quality standards and then alerting vendors on breaches. Use Case: Supplier effectiveness Ikara Service Standards detected degraded (IE non-compliant with CX...
by Ikara | Mar 9, 2022 | Platform
Proactive Monitoring – Efficiency empowered by clear communication Mitigate customer dissatisfaction before it happens by creating proactive service communications. Proactive communications is a customer relationship lifecycle strategy used by Ikara clients to...
by Ikara | Mar 8, 2022 | Platform
Empower & Align Business Objectives – Harmonise teams with the high pace of change Increase your overall performance across the entire organisation. Many customers and service providers have difficulty in achieving seamless communication day to day. This...
by Ikara | Mar 8, 2022 | Platform
Benchmarking Service Standards – True understanding of what good looks like Revolutionise your service delivery strategy and automate your compliance management. Ikara’s customers have replaced swivel chair of reactive support and governance by using the...
by Ikara | Mar 8, 2022 | Platform
Continuous Improvement – Optimise Resources Develop sustainable competitive advantage by automating business processes and customer experiences. Customer organisations must drive profits and sustainable shared social outcomes. This mode of business operations...
by Ikara | Mar 7, 2022 | Platform
Governance & Reporting – Simplified Technical Insights Unify data sources across service ecologies for digital governance and operational business reporting. Ikara simplifies insights into service delivery, digital experience and compliance supply chain....
