Transforming the way
you manage digital
experiences &
compliance.

The unmatched business reporting
and compliance platform.

Transforming
the way you manage digital experiences &
compliance.

The unmatched business reporting
and compliance platform.

Discover the benefits of exceptional experiences.

Deliver exceptional user experiences.

Ikara monitors all multi-vendor operating environments, delivering a single view of total systems performance in real time.

Find out how

Why monitoring and improving digital systems is crucial.

Company and technical executives are under growing pressure to fully understand the digital supply chain and understand digital compliance through service assurance.

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Chief Operations Officer

Chief Information Officer

Technical Engineer

Procurement Officer

Alleviate the challenges of productivity and performance.

Ikara enables a proactive approach to identifying potential challenges faced by employees and customers.

Successfully deliver digital transformation projects.

Ikara can help deliver new IT or software systems successfully by providing visibility tools and planning support.

Proactively monitor and respond to to real-time information.

Ikara enables a proactive approach to identifying potential challenges faced by employees and customers.

Map KPI and SLA data against rolling contracts in real-time.

Ikara provides real-time data into the contracted governance obligations of third parties.

Trusted by

Organisations around Australia are trusting Ikara to help them create the best user experiences through quality service assurance.

Case Studies

Explore what Ikara can do for you.

See how we can help you understand and quickly resolve service and experience-impacting problems. Simplify the complexity of managing communication and infrastructure environments.

What’s New

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We rebranded!

We rebranded!

We are excited to announce the launch of our rebrand. Ikara’s new logo and visual identity are inspired by our core values and the spirit of being a pioneer in the service assurance industry. Our new brand is the articulation of our ever-evolving mission to align...

Metrics that deliver customer value and save your job

Metrics that deliver customer value and save your job

In July 2019, research and consultancy firm Gartner published a list of “8 reasons why more CEOs will be fired over cybersecurity breaches — and how to prevent it”. It’s a funny headline, but a serious issue.In the article Keep Your Job After a Cyberattack by Gartner...

Ikara CX Situation Report

Ikara CX Situation Report

The COVID-19 pandemic continues to change the world as we know it. As we quickly move towards the end of Q1, most of us realise we are all living in a critical moment in human history, but few may be aware of how the changes brought about by Covid-19 are impacting...