Digital operations employee

One expert across every system.
Smarter with every investigation.

Ikara Digital Employee works with your IT operations team in Microsoft Teams. It investigates across disconnected platforms, connects the evidence, and guides issues from question to resolution.

Contact sales →See how it works
Read-only by default Private to your organisation
Ikara Digital EmployeeAvailable in Microsoft Teams
IT Operations

Why is the customer portal slowing down?

Network telemetryNo significant changes
Cloud infrastructureServices healthy
Recent changesNo related deployments
Database telemetryAnomaly found
Digital Employee

I found a recurring database query driving CPU above 96%. API latency rose 42 seconds later.

Database API Observability
Digital Employee

This matches a previous incident. I recommend scaling the database service, then reviewing the query plan. Shall I prepare the approved action?

Proven in operation

From days or weeks of investigation to minutes.

Days / weeksMinutesOutcome from an anonymised customer deployment
How it works

Ask once. Investigate everywhere.

The Digital Employee gathers live evidence through direct APIs and MCP integrations, then returns one coherent answer inside Teams.

Cloud
Data
Observability
Security
ITSM
Applications
APIs + MCPSecure integration layer
InvestigateCorrelate · Reason · Explain
Answer in TeamsRoot cause, evidence, and next action
Organisational memory

It learns how your operation actually works.

Every resolved investigation adds customer-specific context: systems, dependencies, owners, runbooks, terminology, decisions, and fixes that worked.

Your knowledge remains yours. Customer memory is isolated and is not used to train shared models.

Operational
memory
Dependencies
Runbooks
Owners
Past fixes
Controlled action

From investigation to action, on your terms.

01

Investigate safely

Read-only access is the default across every connected system.

02

Recommend clearly

Receive the evidence, likely root cause, and a practical remediation path.

03

Approve action

Enable controlled remediation where appropriate, with a person approving the action.

Deployment choice

Your environment. Your control.

Choose the operating model that fits your security, architecture, and governance requirements.

Option 1

Hosted by Ikara

Ikara operates the platform, availability, security, and upgrades so your team can focus on outcomes.

  • Managed platform operations
  • Rapid onboarding
  • Ongoing platform support
Option 2

Deployed in your environment

Ikara helps deploy the Digital Employee into customer-controlled infrastructure.

  • Customer-controlled hosting
  • Aligned to internal architecture
  • Customer-defined access boundaries
Available now

Give your operations team a colleague that never stops learning.

Talk to Ikara about your systems, investigation workflows, and deployment requirements.

Contact sales →