Platform

How Ikara Works

The operational control platform

Proven in high-stakes, regulated environments

When failure is not an option, action matters.

Every issue is surfaced, coordinated, and proven.

IkaraOperational Control Platform
Obligations
Controls
Operations
Detect
Coordinate
Validate

Ikara connects what was promised to what is happening

Turning service and compliance commitments into measurable, enforceable outcomes.

Promise

SLA / Controls, what was agreed

Reality

Measured performance, what is actually happening

Action

ITSM / Remediation, what happens next

EXPECTATION•MEASUREMENT•ACCOUNTABILITY
Continuous assurance in action

Validated, secure, and delivering intended outcomes

Ikara continuously validates that systems are secure and delivering intended outcomes in real time.

Security compliance

Controls like Essential Eight are continuously validated as operating as intended.

Application performance

Critical systems are tested to confirm expected transaction outcomes.

Infrastructure & service health

End-to-end dependencies across systems and networks are continuously checked.

Operational accountability

Issues are automatically detected, routed, and owned with clear responsibility.

Supplier performance

Contracts and SLAs are measured against actual service delivery in real time.

How Ikara operationalises Promise, Reality and Action

Ikara connects your commitments to live conditions and drives accountable action

INPUTS
Monitoring toolsSecurity systemsInfrastructure & endpointsITSM / CMDBOther business systems
PROMISE what was agreed
SLAs
Availability targets, Performance thresholds, Response times
Security & Compliance
Essential Eight controls, MFA required, Patching & backups
Operational Commitments
Service schedules, Business process SLAs, Supplier obligations
REALITY what is happening
Measured Performance
Availability (live), Latency & response time, Error rates & throughput
Control Validation
MFA status, Patch compliance, Backup verification
Deviations Detected
Threshold breaches, Policy violations, Configuration drift
Decision
ACTION what happens next
ITSM incident created automaticallyRouted to accountable resolver teamsCompliance deviations recordedEvidence captured and attachedRemediation tracked to closure

How Ikara runs inside your organisation

Ownership

Who is accountable
  • Control owners defined for each service and control
  • Resolver teams aligned to systems and domains
  • Accountability is explicit and traceable

Execution (ITSM)

How work gets done
  • Compliance gaps automatically become ITSM incidents
  • Work is routed to the correct resolver teams
  • Remediation happens through standard workflows
  • Change, problem, and incident processes are used as-is

Governance

How control is maintained
  • Exceptions are formally tracked and approved
  • Escalations are defined and enforced
  • Continuous reporting of compliance posture
  • Trends and risks are visible to leadership

Compliance is owned by the business,operationalised by Ikara, and executed in ITSM

From audit-driven compliance to operational control

Before

Compliance measured periodically
Teams prepare for audits
Evidence is collected manually
Gaps are explained after the fact

After

Compliance is always visible
Teams manage it as part of daily operations
Evidence is captured automatically
Gaps are acted on immediately
Essential Eight compliance maturity (rolling 12 months)
0%50%100% JanFebAprJulOctDec 96% 30%
FoundationBuild & EmbedOptimiseMature & Sustain

Compliance becomes something the organisation controls,not something it proves.

See the control plane
running in your environment.

From promise to reality to action, proven in days