Transforming the way you manage digital
experiences.
Discover the benefits of exceptional experiences.
Deliver exceptional user experiences
Ikara monitors all multi-vendor operating environments, delivering a single view of total systems performance in real time.
Why monitoring and
improving digital
sytems is crucial.
Company and technical executives
are under growing pressure to fully
understand the digital supply chain.
Trusted by
Organisation around Australia are trusting Ikara to help them create the best user experiences
Explore what Ikara can do for you.
See how we can help you understand and quickly resolve service and experience-impacting problems. Simplify the complexity of managing communication and infrastructure environments.
What’s new
Increase Efficiency & Reduce Costs – Drive Simplification
Save money and time by establishing quality standards and then alerting vendors on breaches.Description to go here.Use Case: Supplier effectiveness Ikara Service Standards detected degraded (IE non-compliant with CX standards) user experience in applications,...
Proactive Monitoring – Efficiency empowered by clear communication
Mitigate customer dissatisfaction before it happens by create proactive service communications.Proactive communications is a customer relationship lifecycle strategy used by Ikara clients to increase their customer loyalty. Ikara helps our clients create proactive...
Empower & Align Business Objectives – Harmonise teams with the high pace of change
Increase your overall performance across the entire organisation.Many customers and service providers have difficulty in achieving seamless communication day to day. This makes teams on both sides of the fence have to work harder to deliver service experiences that...
Benchmarking Service Standards – True understanding of what good looks like
Revolutionise your service delivery strategy and automate your compliance management.Ikara’s customers have replaced swivel chair of reactive support and governance by using the platform to automatically detect events which are breaches of their organisations...